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Lawrence Hung

Lawrence Hung

| 26 posts
Messaging Strategy

What You Should and Shouldn't Be Using Push Notifications For

With the typical U.S. smartphone user receiving about 45 notifications a day, push notifications are increasingly being used as the channel of choice to engage with subscribers. As the usage of push notifications grows around the world, so does the rampant misuse of this powerful channel.

  • Lawrence Hung
    Lawrence Hung
6 min read
Messaging Strategy

Choosing the Best Communication Channel for Transactional & Marketing Messages

With so many user communication channels to choose from, how do you identify the best one for each use case? Learn how mobile push, web push, email, SMS, and in-app messaging compare.

  • Lawrence Hung
    Lawrence Hung
7 min read
Messaging Strategy

3 Tips for Sending Push Notifications During the Holidays

This holiday season is all about giving, but it’s also the best time for companies to attract highly motivated shoppers. With weeks to go before Christmas, this period is the hottest time of the season as people hunt for last-minute gifts that they want to give to their loved ones.

  • Lawrence Hung
    Lawrence Hung
4 min read
Messaging Strategy

5 Best Practices for Your 2020 Black Friday Push Notifications

With COVID-19 causing most to shelter indoors as they look to find deals on Black Friday, here are 5 best practices on how to reach customers as this shopping holiday becomes more of a digital experience.

  • Lawrence Hung
    Lawrence Hung
5 min read
Messaging Strategy

The Hidden Power of In-App Messaging: Transform Customer Experience and Boost ROI

Despite offering 20X the CTR of push notifications, just one-third of mobile apps use IAMs. By ignoring the technology, they’re missing out on a lot of results.

  • Lawrence Hung
    Lawrence Hung
6 min read
Messaging Strategy

Why Push Notifications Will Set the Pace for Marketing Strategies in 2021

How do you keep prospects engaged in a world of fierce competition and short attention spans? Here are 5 reasons to integrate push notifications into your marketing strategy...

  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

Abandoned Cart Recovery for Shopify eCommerce Stores

Cart abandonment is a consistent issue that plagues e-commerce stores around the world. Studies have shown that ¾ of shoppers visiting an e-commerce store will leave the site without completing a purchase. So the question is...how do we stop this from happening?

  • Lawrence Hung
    Lawrence Hung
5 min read
Features & Updates

Enterprise-Grade Security & Privacy for All OneSignal Users

OneSignal is now officially Privacy Shield Certified and we’ve shipped new security features, including two-factor authentication, to ensure the highest levels of security for all users.

  • Zack Hendlin
    Zack Hendlin
  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

Reduce Shopify Store Cart Abandonment with Web Push

Shopify has exploded onto the scene in recent years as an all-in-one e-commerce platform. However, one problem many Shopify store owners come across is how to deal with abandoned carts.

  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

4 Personalization Mistakes to Watch Out For

Companies still make mistakes when it comes to personalizing messages that they use to market their products and services. In many cases, bad personalization can actually alienate users and customers because these messages aren’t relevant to that specific person.

  • Lawrence Hung
    Lawrence Hung
4 min read
News

OneSignal Named a WordPress VIP Gold Technology Partner

WordPress VIP, the leading provider of enterprise WordPress, has added OneSignal to its prestigious Technology Partnership program. OneSignal joins a small group of enterprise technology companies serving VIP clients.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

How Push Notifications Can Influence Politics

Politicians and their campaigns have traditionally grown their base through channels like television and print ads, but new advances in digital media and technology have created other opportunities for politicians to spread their message nationwide.

  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

How to Use Push Notifications in Your Marketing Strategy

OneSignal helps 850,000+ developers send over 5 billion push notifications every day. Pulling from our experience in this industry, we've listed six best practices to craft a successful push notification strategy.

  • Lawrence Hung
    Lawrence Hung
6 min read
News

Happy Holidays from OneSignal!

To show gratitude to our users around the globe, we’re donating to two different organizations that are currently working towards making a difference in the lives of people everywhere.

  • Lawrence Hung
    Lawrence Hung
1 min read
Messaging Strategy

OneSignal Webinars: Outcomes and Mobile SDKs

OneSignal's Tech Lead and Software Engineer, Josh Kasten and Michael DiCioccio, covers OneSignal's approach towards Android and iOS SDKs as well as how our newest feature "Outcomes" came to be.

  • Lawrence Hung
    Lawrence Hung
17 min read
Messaging Strategy

Increase Brand Awareness With Custom Notification Icons

These days, people want to see eye-catching visuals or big-brand logos they quickly recognize. Even if your users use and trust your app or website, they might not notice your notification if it doesn’t stand out from the other notifications that they get throughout the day.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

Different In-App Messaging Use Cases

Well-timed, relevant, and valuable content can make the difference between an enthusiastic customer base and an army of annoyed users tapping “uninstall”. Using tools like in-app messaging, you can send this type of content directly within your app.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

How to Increase Opt-In Rates for Push Notifications

To help ease the pain of figuring out the best way to get people to opt-in, we’ve provided some proven ways you can increase opt-in rates so more users get your push notifications.

  • Lawrence Hung
    Lawrence Hung
4 min read
Messaging Strategy

How to Use Action Buttons to Make Push Notifications Interactive

Don't make your users suffer from boring push notifications! Give them additional options and watch as your messages become more interactive and engaging.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

OneSignal Webinars: How Fortune 500 Companies Use Push Notifications

OneSignal's Push Notification Specialist, Megan Patrylak, goes over different ways the biggest companies in the world use notifications to engage with their audiences.

  • Lawrence Hung
    Lawrence Hung
11 min read
Messaging Strategy

Mobile Web Push Notifications Are a Goldmine Opportunity for Businesses

The benefits of having an app are indisputable for some, but for the vast majority of businesses a mobile website is more valuable...

  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

Why Push Notifications Must Be Highly Relevant

Your push notifications must both be personalized and delivered at optimal times if you want to generate high open rates.

  • Lawrence Hung
    Lawrence Hung
3 min read
Messaging Strategy

How Big Tech Companies Use In-App Messaging

Instead of interrupting your users with a random or irrelevant in-app message, you could actually use a wealth of user data to create targeted in-app messages that actually add value, further increasing engagement many times over.

  • Lawrence Hung
    Lawrence Hung
2 min read
Features & Updates

Boost Retention with In-App Messaging

OneSignal’s powerful in-app messaging offers a variety of ways to communicate the value of an app and help convince users to continue to come back.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

Boost Engagement With Rich Media

These days, people are all about seeing ads that involve custom images, sounds or videos.

  • Lawrence Hung
    Lawrence Hung
2 min read
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